Unless otherwise specifically agreed in writing, the terms and conditions listed below shall apply to any purchases and orders made with The Green Capsule. In the event of any inconsistency between these terms and conditions and any other printed or written document passing between parties (including without limitation the Customer's Sales or Purchase Order), the terms and conditions listed here will supersede.

No variation of the terms and conditions listed shall be applicable to any purchases and orders unless explicitly accepted in writing by The Green Capsule. 

Plants & Flowers Policy:

(1) As we are dealing with live plants, it can be difficult to control their growth and lifespan. Substitution to similar or greater value of plants may occur to ensure the quality of your terrarium.

(2) All terrariums are handcrafted and each piece will differ from the other. Having said that, we ensure 100% quality and value to each terrarium crafted. 

(3) Plants and Flowers are perishable items and are non-refundable and non-exchangable once sold. So please take good care of them!

(4) First come first serve! Feel free to make reservations if you see something you like and wish to purchase it! 

(5) We will do our utmost best to ensure all plants are fully stocked up and are in healthy condition in our shops!

Cancellation of Workshop appointment Policy:

(1) There will be a cancellation fee of $3 imposed per pax. This cancellation fee is to cover admin & gateway payment imposed by Credit Card company. No cancellation fee is required if purchase is done by bank transfer.

Return & Exchange Policy:

(1) All items sold are strictly non-refundable. 

(2) We can do a one-to-one exchange for perishable items like plants and flowers within 24 hours of the receipt; non-perishable items are not exhangeable.

Feedback & enquiries:

We are happy to help you in the field of terrariums even if you are not our customers. And we love feedbacks! Do drop us an email to contact us!